Terms & Conditions
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These Terms and Conditions govern every enquiry and booking made through barcelonaluxyachtcharter.es for a crewed yacht or boat charter in Barcelona. By sending an enquiry, accepting a written quote or boarding one of our vessels, the client accepts the terms set out below.
Booking & cancellation at a glance
- Day charters
- Full payment required to confirm the booking
- Charters of 2 days or more
- 50% deposit required to confirm the booking
- Cancellation more than 7 days before departure
- Full refund
- Cancellation 48 hours to 7 days before departure
- 50% refund
- Cancellation less than 48 hours before departure
- No refund
- Refund timing
- Processed within 14 business days to the original payment method
- Weather / safety cancellation
- Client's choice of a free new date or a full refund; captain's decision is final
- Charged as extras, per the written quote only
- Fuel, marina fees, APA on larger yachts, catering and any other extras
1. Scope and who we are
Barcelona Lux Yacht Сharter operates the website barcelonaluxyachtcharter.es and offers crewed day charters and longer charters on a fleet of 15 yachts and boats, ranging from day-boats to superyachts and catamarans, with day rates starting from €3,000, departing from Barcelona.
These terms apply to every charter booked through our website, by email, phone or WhatsApp. They sit alongside the written quote we send for each charter, which sets out the vessel, dates, price and inclusions for that specific booking. For any question about a booking or these terms, write to [email protected].
2. From enquiry to confirmed booking
A booking is not made simply by submitting the enquiry form or messaging us on WhatsApp. An enquiry tells us the yacht you are interested in, your preferred dates and guest numbers, and lets us check availability along the Barcelona coast.
We reply with a written quote covering the vessel, itinerary, price and what is included. The charter is only confirmed once we have received that written confirmation together with the payment or deposit described below. Until then, no vessel or date is held exclusively for the client.
3. Prices and what is included
Prices shown on the website are indicative starting rates; the binding price for a specific charter is the one stated in the written quote we send after your enquiry.
The quote sets out exactly what is included in the day rate (such as crew and the vessel itself) and what is charged separately. Nothing is added to the final invoice that was not already stated in the quote.
Charged separately, where applicable:
- Fuel
- Marina fees
- APA (advance provisioning allowance) on larger yachts
- Catering
- Any other extras requested by the client and confirmed in the quote
4. Payment and deposit
For day charters, the booking is confirmed once full payment has been received. For charters of two days or more, the booking is confirmed once a 50% deposit has been received.
Payment is arranged directly with our team once a written quote has been accepted; bookings are not paid for on the website itself. Confirmation of the charter, including the vessel, dates and price, is always issued in writing.
5. Cancellation and changes by the client
Because a charter is a leisure service tied to a specific date rather than a continuing supply of goods, the 14-day statutory right of withdrawal for distance contracts does not apply once a charter date is booked. This follows Article 16(l) of Directive 2011/83/EU and its implementation in Spain under Article 103(l) of the Royal Legislative Decree 1/2007 approving the recast text of the General Law for the Protection of Consumers and Users, which excludes leisure services supplied on a specific date or period from the withdrawal right.
In place of that statutory right, we apply the following voluntary cancellation policy if the client cancels:
- More than 7 days before departure: full refund
- Between 48 hours and 7 days before departure: 50% refund
- Less than 48 hours before departure: no refund
Approved refunds are processed within 14 business days to the original payment method. Requests to change the date, yacht or guest numbers are handled on a best-efforts basis, subject to availability, and may be treated as a cancellation and new booking if they cannot be accommodated on the original terms.
6. Cancellation by us
If the captain or the relevant port authority considers that weather, sea or safety conditions make the charter unsafe, or a technical issue affecting the vessel cannot be resolved in time, the client is offered a choice between a free new date or a full refund.
The same applies to cancellations resulting from circumstances beyond our reasonable control, commonly referred to as force majeure, such as port closures or official restrictions affecting navigation out of Barcelona. The captain's assessment of safety is final and is not open to negotiation, as it is made to protect everyone on board.
7. Guest capacity and safety rules
The number of guests on board may never exceed the licensed capacity of the chartered vessel, as stated in the written quote. This limit exists for the safety of everyone on board and is set by the vessel's own licence, not by us.
Our crew may refuse boarding to any person whose condition or behaviour could endanger the safety of the vessel, the crew or other guests, including situations of evident intoxication or disregard for basic safety instructions.
8. The captain's authority
The captain is in command of the vessel at all times and is responsible for the safety of the crew, guests and vessel throughout the charter. This includes decisions on departure, route, anchoring, speed and whether conditions allow water activities such as swimming or tender use.
Guests are expected to follow the captain's and crew's instructions at all times. Any instruction given for safety reasons overrides guest preferences for the itinerary or onboard activities.
9. Itinerary changes
The itinerary discussed at the time of booking, whether along the Barcelona coastline towards Sitges or the Costa Brava, is indicative and depends on the vessel, charter duration, weather and sea conditions on the day.
The captain may adjust the route, anchorages or timing during the charter where this is necessary for safety, navigational reasons or port regulations. Such adjustments do not amount to a cancellation and do not entitle the client to a refund, provided the charter duration itself is respected.
10. Conduct on board, damage and personal belongings
Guests are expected to behave reasonably on board, respect the crew's instructions and treat the vessel, its equipment and other guests with care.
The client is responsible for damage caused to the vessel, its equipment or fittings by the charter party during the booking, beyond normal wear and tear, and such costs may be charged in addition to the charter price where applicable under the written quote.
Guests are responsible for their own personal belongings brought on board. We recommend not leaving valuables unattended and take care when moving around the vessel, particularly when it is underway.
11. Liability limits and complaints
We organise the charter and crew with care, but our liability for loss, injury or damage is limited to what is caused by our own negligence or that of our crew in the performance of the charter. We are not liable for matters outside our reasonable control, such as weather conditions, third-party acts, or loss of personal belongings not caused by our negligence.
Nothing in these terms limits liability in cases where limitation is not permitted under Spanish law, such as for death or personal injury caused by negligence.
If something about your charter did not meet expectations, write to [email protected] with the booking details and a description of the issue. We look into every complaint and respond with our findings and, where appropriate, a proposed resolution.
12. Website use, governing law and changes to these terms
The content of barcelonaluxyachtcharter.es, including text, images and the Barcelona Lux Yacht Сharter name, belongs to us or our licensors and may not be copied or reused for commercial purposes without our written consent. The enquiry form and WhatsApp button are provided solely to let you contact us about a charter; using them for any unlawful or abusive purpose is not permitted.
These terms and any booking made under them are governed by Spanish law. Disputes that cannot be resolved directly will be submitted to the courts of Barcelona, without prejudice to any mandatory venue rights a consumer may have under Spanish consumer protection law.
We may update these terms from time to time to reflect changes in our services or the law. The version published on barcelonaluxyachtcharter.es at the time a booking is confirmed is the one that applies to that charter.
Barcelona Lux Yacht Сharter · Barcelona · [email protected]